Frequently Asked Questions
FAQ
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.
Q: Something is wrong with my jewelry!
A: Simply contact us by phone, 1-603-397-3540, or E-Mail, support@jambs.org, and explain the problem. We will then work towards a solution.
Q: I found a bug on your website!
A: We apologize for any inconvenience this may have caused you. Please send a detailed description to ccall@jambs.org so that the bug may be repaired.
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within the USA OR reduced shipping for international orders!
(excludes eBay and other auction item purchases)
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